Shipping Policy for Foxwood Herbals
Last Updated: [18/02/2025]
Thank you for shopping with Foxwood Herbals! We are committed to delivering your orders efficiently and securely. Please review our Shipping Policy for details on processing, shipping methods, costs, and other important information.
1. Order Processing Time
- Orders are typically processed within 1–2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- You will receive an order confirmation email once your purchase has been successfully processed.
2. Shipping Methods & Delivery Time
We offer multiple shipping options for your convenience:
| Shipping Method | Estimated Delivery Time |
|---|---|
| Standard Shipping | 5–7 business days (domestic) |
| Expedited Shipping | 2–4 business days (domestic) |
| International Shipping | 10–21 business days (varies by country) |
- Shipping times may vary based on destination, carrier delays, and external factors.
- Shipping charges will be calculated at checkout based on the selected method and location.
3. Shipping Costs
- Shipping costs depend on the order weight, delivery location, and selected shipping method.
- The exact shipping fee will be displayed at checkout before payment confirmation.
- We may offer free shipping promotions on qualifying orders—check our website for updates!
4. Order Tracking
- Once your order is shipped, you will receive a tracking number via email.
- You can track your shipment using the courier’s website for real-time updates.
5. Shipping Restrictions
- We currently ship to All India.
- Some locations may have shipping restrictions due to regulations on cosmetic and herbal products. If we cannot fulfil your order due to such restrictions, we will notify you promptly and issue a refund if necessary.
6. Damaged, Lost, or Delayed Shipments
- If your package arrives damaged, please contact us within 48 hours with photos of the damaged product and packaging. We will assist in arranging a replacement or refund.
- If your order is lost in transit, please reach out within 7 days of the estimated delivery date, and we will help file a claim with the carrier.
- We are not responsible for delays caused by weather, customs, or carrier issues.
7. International Shipping & Customs Fees
- International customers are responsible for any customs duties, taxes, or import fees imposed by their country.
- Please check with your local customs office for more information before placing an order.
- If customs reject or return a package due to unpaid fees, shipping costs are non-refundable.
8. Contact Us
For any shipping-related inquiries, please contact our customer support team at:
📧 care@foxwoodherbals.com
📞 +91 8899956005
We appreciate your trust in Foxwood Herbals and look forward to delivering pure, herbal hair care straight to your doorstep!